Rockefeller University Research Support Aide in New York, New York
Job Title Research Support Aide
Employment Status Full Time
Laboratory / Department Glasswashing Services
Glasswashing Services provides University Laboratories with high quality, efficient washing, baking, and autoclaving of laboratory glassware - a service that is essential to the conduct of the University's research. The facility provides pick-up and delivery directly to the laboratory, generally as a same day service. Services include washing, drying, baking, sterilization, pipette plugging, and autoclaving of liquids. Glasswashing Services is available for regular, ongoing glasswashing services as well as provision of temporary and emergency backup services for Laboratories when their staff is on vacation or equipment is down for servicing.
The Research Support Aide will be responsible for picking-up and delivering glassware to various labs in multiple locations, arranging with labs for pickup and delivery of pipettes for calibration, washing and preparing items for sterilization, including proper packing and labeling, and operating glass washers, dryers, ovens, and sterilization machines, and paying attention to preset time and temperature settings for various items. Will be responsible for daily communication with customers, troubleshooting to address concerns or questions related to job responsibilities, documenting customer requests and responding as needed, mailing and handling packages, and requesting reordering of supplies. Will maintain the cleanliness of work station and equipment daily and weekly and restock supplies.
High School diploma or equivalent required; a minimum of one year of experience in a laboratory setting strongly preferred. Must have strong spoken and written communication skills as well as basic computer skills. The ability to maintain scheduled work hours of operations and work as part of a cohesive team required.