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Rockefeller University Supervisor of Glasswashing Services in New York, New York

Job: IRC27449


Job Title Supervisor of Glasswashing Services

Laboratory / Department Glassware Resource Center

Department Description

Glasswashing Services provides University Laboratories with high quality, efficient washing, baking, and autoclaving of laboratory glassware - a service that is essential to the conduct of the University's research. Glasswashing Services also manages third-party pipette calibration, ensuring timely and less expensive services for the Laboratories. The facility provides pick-up and delivery directly to the laboratory, generally as a same day service. Services include washing, drying, baking, sterilization, pipette plugging, and autoclaving of liquids. Glasswashing Services is available for regular, ongoing glasswashing services as well as provision of temporary and emergency backup services for Laboratories when their staff is on vacation or equipment is down for servicing.

Detailed Description

Reporting to the Associate Vice President for Research Support, will be responsible for the oversight and management of the operations and staff of the Glasswashing Services. This centralized core facility provides essential glasswashing and autoclaving services and other complementary or related services directly to the Laboratories. Will be responsible for hands-on involvement in glasswashing services, ensuring staff performance, and the department's overall operation in adherence to departmental and University policies and procedures. Will be responsible for annual performance reviews of the team, preparation of and adherence to the yearly operating budget, ordering department supplies, staff uniforms, and equipment parts, tracking service levels, implementing a billing system, and the monthly submission of billing information to finance. Will be responsible for the oversight of contracted pipette calibration services and coordination with laboratories for centralized provision of this service on a charge-back basis, troubleshooting facility equipment, identifying new equipment needs and facilitating installation and commissioning, problem-solving with users, vendors, and representatives from other University service departments, preparing reports on department operations for review by the administration as needed, recruitment and training of new staff members, and developing and facilitating new avenues of facility service. During phase III and III+ COVID operations, will be the lead for distribution and collection of RUStrong kits and samples, including regular coordination with the RUStrong team and RROs.

Job Requirements

Bachelor's degree or equivalent work experience required. Previous supervisory experience and laboratory or technical experience are necessary. Must be responsible, have strong attention to detail, and excellent interpersonal and customer service skills for daily interaction with all levels of University personnel. Familiarity with the types of instrumentation in the facility and competency with best practices for laboratory glassware washing and sterilization necessary. Proficiency in basic PC skills including Microsoft Office suite, email, internet required; Familiarity with Oracle-based HR and Procurement modules a plus.

Additional Details

This job requires that employees be fully vaccinated against COVID-19 as a condition of employment. Rockefeller University provides reasonable accommodations where legally required including accommodations for medical conditions and sincerely held religious beliefs.

The Rockefeller University is an Equal Opportunity Employer - Minorities/Women/Disabled/Veterans